Exchanges are absolutely free and are processed as soon as your original item is shipped back. Typical processing time for refunds is 5-7 business days from the time your package arrives at our warehouse. All refunds will be credited to the original form of payment used for purchase. Shipping costs are non-refundable. Return shipping labels for refunds will be generated automatically at customer expense. There is a limit of 2 exchanges per order.
In the event that you didn’t receive the item or received the wrong item please contact us immediately. All returns must be processed using the our easy return system. If there is a customer error in filling out the form, we can manual process the return but there is a 10% fee.
Once an order has been processed, it may not be cancelled.
For international returns please contact us to request a return label.
For shipping policy visit the shipping information page.