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Shipping Information

Package Protection

We are now offering Package Protection with every order. Get peace of mind with shipping protection. Package Protection is purchased at checkout to protect your order from loss, damage, or theft.

You can also use the Shop App allowing you to visually track all your orders for FREE. Download the FREE Shop App for or iOS or Android today!

Learn more about Shipping (Package Protection)


ShapewearUSA.com ships from USA. We want to make your shipping experience fast and easy by offering you different shipping choices. For your convenience, we offer FREE Shipping Over $75.

United States - domestic shipping & handling rates: Items shipped from USA manufacturers take 4-6 business days for delivery but may arrive faster. Please allow 1 business day for processing. Expedited shipping options are available.

Rate Condition Price
Economy (4-6 days) $0.00–$74.99

$6.95 USD

Economy (4-6 days) $75.00 and up Free
Ground (Best Value) - 3-5 days

$6.95 USD

Rush (2-4 days)

$14.95 USD

Two Day

$26.95 USD

Please note: the shipping estimates we provide are based on business days and do not include weekends or holidays. Additionally, we kindly ask that you allow us 1-2 business day to process your order before it ships out.

If you have any questions or concerns about shipping times or need help with tracking your order, please don't hesitate to contact us. We're here to help!

Canada - shipping & handling rates: Items shipped from USA manufacturers to Canada are shipped via UPS within 1-2 business days, and take 5-8 business days for delivery but may arrive faster.

  • Canadian Standard: 5-7 Business Days ($14.95)

International shipping & handling rates: Items shipped from USA manufacturers to major counties are shipped via USPS within 1-2 business days, and may take 1-3 weeks for delivery but may arrive faster. International shipping includes a tracking number for major countries. We do not cover the cost of customs fees, please see below under customs fees* for more info.

  • International Shipping: 1-3 Weeks ($34.95)

Tracking
We guarantee a tracking number on every order. If you do not receive a tracking number, please contact us and we will be sure to provide it to you.

Multiple Brand Shipping
We guarantee to ship your items using the shipping option you selected at the time of the order. For multi-brand orders, we will ship the largest part of your order using the option you selected. The remaining part of your order will be broken up and shipped separate using express or standard mail depending on the size of your order. If you placed an order with multiple brands, we suggest you place separate orders if you want next day or 2-day shipping. 

Additional Shipping Information
We ship using USPS because they deliver packages to a P.O. Box address. Other carriers, such as UPS and FedEx, are not able to deliver packages to P.O. Boxes.

How Fast Do You Ship?
We ship items out same or next business day. Our delivery companies always strive to deliver your items in a timely manner however in case of a delay, please contact us and will be able to track your order and provide an estimated time of delivery. 

Signature on Delivery Confirmation.
We do not require signature confirmation on Standard Free Shipping for customer convenience, therefore packages will usually be left in your Mail Box or on your doorstep, and if you require this additional service, please contact us or leave a customer note.

Lost, Stolen or Missing Packages
We are now offering Package protection at checkout. Get peace of mind with every order when you keep package protection checked on when placing an order. Once checked this service protects your package and will be replaced at no cost to you.

Was your package lost, damaged or stolen while being shipped? Then let’s get it taken care of. Learn more about Shipping Protection and download the Shop App on iOS and Android for iOS or Android to visually track your package and receive real-time notifications on its estimated delivery.

How to file a claim for a lost or stolen package.

We are giving you peace of mind with shipping protection, a comprehensive package protection and tracking solution, to enhance our customers' delivery experience. We offer cost-effective shipping protection, ensuring your package is safeguarded against loss, theft, or damage during transit. Moreover, Shop App offers a user-friendly mobile app that simplifies order tracking.

Say goodbye to searching through emails for tracking numbers; with Shop App maps and real-time shipping updates, you'll stay informed at every stage of your delivery. You can find the Shop App on both Android and Apple app stores. Should you encounter any issues with your order, please don't hesitate to file a claim with the package protection.

Customs fees
We do not cover the cost of customs fees for international orders, nor can we predict what these might be. You should contact a local customs office for more information if your package is being held by customs. These customs duties and import taxes are charges that are not covered by us and we are not responsible for any delays that occur due to the customs holding the package.

Packages Returned To Sender
If you need an item to be reshipped, that is returned to us, please contact us to be issued a store credit. Shipping charges will be subtracted from the store credit.

What if my item is delayed.
Please contact customer service (https://www.shapewearusa.com/pages/contact-us), so we can track your order and update you on the status. Please allow 2 business days for tracking information to updated in the USPS, UPS, or FedEx systems. If an item is on a manufacturer's backorder, we will contact you and provide your options including waiting until the item is back in stock, or recommending an equivalent replacement. 

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